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Service availability

We at pelangi99 operate our platform only in jurisdictions where our service is permitted by local law. Our service is not available in all countries or regions — users are responsible for verifying that their use of pelangi99 complies with applicable regulations in their location. We do not offer services in jurisdictions where online gaming is prohibited or restricted. Access to our platform may be geographically limited, and we reserve the right to restrict access from certain IP addresses or locations where our service cannot legally operate. Users who access pelangi99 from jurisdictions where such access is unlawful do so at their own risk, and we accept no liability for their violation of local law.

Account eligibility

To open and maintain an account at pelangi99, users must meet the minimum age requirement set by their local jurisdiction — typically 18 or older, but this varies by region. Users are responsible for ensuring they meet all eligibility criteria before registering. During account creation, you must provide accurate personal information and valid identification. We verify your details during KYC to comply with financial anti-money-laundering regulations. Account holders must be the sole authorized user of their account and are fully responsible for maintaining account security, protecting their login credentials, and all activity conducted under their account. Multiple accounts per individual are prohibited and will be detected and suspended during verification.

Local-law responsibility

pelangi99 operates under the assumption that users have personally verified that access to and use of our platform is permitted under the laws of their jurisdiction. We do not provide legal advice, and we make no claim that our service is legal in your location. It is your responsibility — not ours — to review the gaming and gambling laws applicable in your country, state, or province before you register or play. By using pelangi99, you acknowledge and agree that we are not liable if your use of the platform violates local law. If you are uncertain about the legality of online gaming in your area, consult a local legal professional before proceeding. We reserve the right to restrict or terminate service to users in jurisdictions where regulatory uncertainty exists.

Data and privacy scope

Our privacy practices are outlined in detail in our Privacy Policy, available at the footer of this website. During registration and KYC, we collect your email, phone number, full name, date of birth, and a copy of your government-issued ID. This information is used to verify your identity, prevent fraud, comply with anti-money-laundering requirements, and process your deposit and withdrawal requests. We do not sell your personal data to third parties. Your payment information (bank account or e-wallet details) is encrypted and stored securely. We may disclose information to law enforcement or regulatory bodies if required by law. All data is retained according to local data-protection regulations. For a detailed list of what data we collect and how we use it, please read our full Privacy Policy.

Contact for legal inquiries

If you have legal, compliance, or regulatory questions about pelangi99 and its service terms, contact our legal support team via email or through the Support page in your account. We respond to formal legal inquiries within 5–7 business days. You may also review our full Terms and Conditions and Privacy Policy at the footer of this site. For complaints about service quality or account disputes, submit a detailed written request to our support channel — we aim to respond within 48 hours and will work toward a resolution. If you believe our service violates local law in your jurisdiction, you are responsible for taking appropriate legal action. pelangi99 operates under the legal framework of its jurisdiction of registration and does not guarantee that use from your location is lawful.